1. Introduction

Welcome to Anna’s Tea and Coffee, Wealthwave Solutions LLC,  (“we,” “us,” or “our”). These policies (“Policies”) govern your access to and use of our website and the purchase of tea, coffee, and related products. By accessing or using our website and placing an order, you agree to these Policies.

  1. Liability Disclaimer

2.1. Zero Liability To the maximum extent permitted by applicable law, Wealthwave Solutions LLC and its affiliates disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our products or website. This includes, but is not limited to, damages related to health issues, product dissatisfaction, or loss of profits.

2.2. Product Consumption You acknowledge that you are solely responsible for determining the suitability of our products for your consumption and ensuring they meet your dietary needs and restrictions. We are not liable for any adverse effects or health issues resulting from the use or consumption of our products.

2.3. Compliance with Local Laws You are responsible for ensuring that our products comply with all local, state, and federal laws and regulations applicable to your jurisdiction, including any import restrictions or dietary regulations. We are not liable for any legal consequences arising from non-compliance.

  1. Purchase Terms

3.1. Order Acceptance All orders are subject to acceptance by [Your Company Name]. We reserve the right to refuse or cancel any order at our discretion, including orders that are identified as fraudulent or contain inaccuracies.

3.2. Pricing and Payment Prices for products are listed on our website and are subject to change without notice. You agree to pay the total purchase price, including applicable taxes and shipping fees. Payment must be made using the methods available on our website.

3.3. Product Information We strive to ensure that product descriptions and images are accurate. However, we do not warrant that all information is error-free. Product images are for illustrative purposes only and may not reflect the actual product.

  1. Delivery Policy

4.1. Shipping We offer various shipping options based on your location. Shipping costs and delivery times are provided at checkout. We are not liable for delays caused by shipping carriers, adverse weather conditions, or other unforeseen events.

4.2. Delivery Address You are responsible for providing accurate and complete delivery information. We are not liable for orders delivered to incorrect or incomplete addresses due to errors made by you.

4.3. Delivery Issues If your order is lost or damaged in transit, contact us within 5 business days of receipt. We will assist in resolving the issue with the carrier and may offer a replacement or refund, subject to carrier and our own policies.

  1. Refund and Return Policy

5.1. Refund Eligibility Refunds are provided for products that are defective, not as described, or damaged upon receipt. If you receive a product that meets these criteria, contact us within 7 days of receipt to request a refund or replacement.

5.2. Return Process To initiate a return, contact our customer service team with your order number and a description of the issue. We may request that you return the product before issuing a refund. Returns must be made within 14 days of receipt.

5.3. Refund Method Refunds will be issued to the original payment method used for the purchase. Please allow up to 14 business days for the refund to be processed and reflected in your account.

  1. Rules for Buyers

6.1. Account Responsibility You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

6.2. Prohibited Uses You agree not to use our website for unlawful purposes or in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use of it.

6.3. Accuracy of Information You agree to provide accurate, current, and complete information when placing an order or using our website. Any fraudulent activity or misuse of the website may result in account termination and legal action.

  1. Compliance with FDA Regulations

7.1. Food Safety and Standards Our products are processed and packaged in compliance with applicable FDA regulations. We make no claims that our products have any therapeutic or medicinal benefits. All product claims are for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

7.2. Disclaimers on Health Claims Any statements regarding the health benefits of our products are based on general information and not verified by the FDA. Always consult with a healthcare provider before making dietary changes or if you have any health concerns.

  1. Changes to Policies

8.1. Policy Updates We reserve the right to modify these Policies at any time. Any changes will be posted on our website, and your continued use of the site following any changes constitutes your acceptance of the updated Policies.